If you receive a damaged or defective item from http://www.freddyandma.com, immediately return the item to our online store or by following the Return Instructions on the packing slip. Check “Damaged/Defective” when indicating the reason for your return and provide comments if necessary. You will receive e-mail notifications when we have processed your return and issued credit.

To order a replacement item, you must place a new order. You may do this at any time. Unfortunately, we cannot automatically reorder a new item for you, so this action must be taken on your part. We apologize for any inconvenience this may cause. You can either place the new order online at http://www.freddyandma.com or calling us at 917.514.5155

All returns can be shipped to:

Freddy&Ma
attn: returns
208 W 29th Street
#613
New York NY 10001