Standard Status Messages

Submitted and processing Your order has been submitted and the information you entered during checkout is being processed.

Under Construction Your custom product has entered our production queue and is currently being manufactured at our factories in New York and New Jersey.

Items(s) located in stock The items that you selected and submitted with your order during checkout are available and have been located in our warehouse.

Shipped on: 00/00/0000 The items have shipped from our warehouse and are on their way to the shipping destination indicated by you during checkout.

Backordered One or more items in your order are currently unavailable for shipment. You will be notified via e-mail when the item(s) become available and ship from our warehouse.

Return received on: 00/00/0000. If you returned an item to our warehouse, this status lets you know that we have received the item.

Return is processing. After your returned item is processed and your original order information is located, your credit is issued.

Credit issued on: 00/00/0000 You can expect to receive credit for a returned item within 30 days of when we receive it at the warehouse.